1. Company and Scope
This Cookie and Similar Technologies Policy ("Cookie Policy") is issued by OCTALQ Private Limited, operating under the brand name OCTALQ Technologies ("OCTALQ", "Company", "we", "us" or "our").
This Cookie Policy applies to octalqtechnologies.in; octalqtechnologies.com; all Company-controlled subdomains; landing pages; enquiry forms; customer or partner portals; demonstration pages; chatbot or live-chat interfaces; payment or booking interfaces; and any other website, application or digital property owned, operated or controlled by the Company that links to this Cookie Policy, collectively referred to as the "Website".
This Cookie Policy explains how the Company may use cookies, pixels, tags, local storage, scripts, identifiers and other similar technologies when a person visits or interacts with the Website.
This Cookie Policy forms part of, and must be read together with, the Company's Privacy Policy, Terms and Conditions, Disclaimer and other applicable agreements or policies.
2. Excluded Websites
This Cookie Policy does not automatically apply to websites belonging to the Company's clients; websites developed or designed by OCTALQ but subsequently transferred to a client; third-party websites; social-media platforms; payment-provider websites; communication platforms; embedded external services; or any website that does not expressly link to this Cookie Policy.
The fact that OCTALQ designed, developed, hosted, maintained, promoted or linked to a client or third-party website does not by itself mean that OCTALQ controls that website's cookies or personal-data processing.
Unless a written agreement expressly states otherwise, each client is responsible for the cookie policy, privacy disclosures, consent mechanism, analytics configuration, advertising pixels and regulatory compliance of its own website.
3. What Cookies and Similar Technologies Are
Cookies are small data files stored on or accessed from a browser, computer, smartphone, tablet or other device.
For the purposes of this Cookie Policy, "cookies and similar technologies" include session cookies; persistent cookies; first-party cookies; third-party cookies; pixels and web beacons; conversion tags; tracking tags; software-development kits; browser or device identifiers; local storage; session storage; cache identifiers; embedded scripts; authentication tokens; fraud-prevention signals; consent records; and other technologies performing functions similar to cookies.
References to "cookies" in this Policy include all such technologies unless the context requires otherwise.
4. Acknowledgement and Consent
By accessing or using the Website, a visitor acknowledges that the Website may use cookies as described in this Cookie Policy.
Acknowledgement of this Cookie Policy does not, by itself, constitute consent where applicable law requires a separate affirmative choice.
Where consent is legally required, optional cookies will be used in accordance with the visitor's selections through the Company's cookie banner or preference centre.
Cookies that are reasonably necessary for Website operation, security, fraud prevention, consent recording, transaction completion or delivery of a feature specifically requested by the visitor may operate without optional consent to the extent permitted by applicable law.
5. Categories of Cookies
Not every category described below will necessarily be active at all times. The technologies used may depend on the Website page, feature, jurisdiction, device, service configuration and visitor choices.
Strictly Necessary Cookies: Always active where required for Website operation. Principal purposes include Website delivery, network routing, load balancing, sessions, authentication, enquiry submission, consent records, security, fraud prevention and legal compliance.
Functionality Cookies: Subject to consent where legally required. Principal purposes include language, region, display preferences, saved selections, form progress, chatbot preferences and enhanced Website functions.
Analytics and Performance Cookies: Subject to consent where legally required. Principal purposes include measuring traffic, page performance, visitor journeys, errors, response times, scroll depth, clicks, enquiry conversions and Website effectiveness.
Advertising and Marketing Cookies: Subject to consent where legally required. Principal purposes include campaign attribution, audience measurement, remarketing, advertisement delivery, conversion reporting and limiting repeated advertisements.
Embedded-Content Cookies: Subject to consent or user interaction where required. Principal purposes include videos, maps, social-media content, scheduling tools, review widgets, messaging tools and other externally supplied content.
Transaction and Payment Cookies: Necessary when a visitor requests a transaction; otherwise subject to applicable settings. Principal purposes include checkout sessions, payment initiation, transaction status, fraud checks, error handling and transaction continuity.
Lead and Conversion Technologies: Subject to applicable consent requirements. Principal purposes include recording enquiry source, campaign information, lead reference, form completion and communication-channel selection.
6. Strictly Necessary Cookies
Strictly necessary cookies may be placed or accessed automatically because the Website cannot reliably, securely or lawfully operate without them.
These cookies may be used to deliver requested pages; maintain Website sessions; protect forms against spam and automated abuse; prevent cross-site request forgery; apply rate limits; authenticate authorised administrators; remember cookie preferences; maintain load balancing; identify suspicious activity; protect the Website and its infrastructure; complete a visitor-requested payment, booking or enquiry; preserve transaction continuity; and comply with applicable legal or security obligations.
Strictly necessary cookies cannot ordinarily be disabled through the Company's preference centre.
A visitor may attempt to block them through browser controls, but doing so may make the Website, forms, payment features, portals or other functions unavailable or unreliable. The Company is not required to redesign or provide an equivalent alternative service where necessary cookies are blocked.
7. Information That May Be Collected
Depending on the technology and configuration, cookies may collect or generate information including cookie or device identifiers; consent status and consent-record identifiers; browser type and version; device type; operating system; screen or viewport information; language and time-zone settings; IP address; approximate city, region or country; date and time of access; referring website; landing page; pages viewed; buttons or links selected; scroll depth; time spent on a page; navigation sequence; campaign, advertisement or UTM identifiers; form-start and form-completion events; chatbot or widget interaction events; enquiry reference numbers; account or session identifiers; transaction-status tokens; Website errors; security events; fraud indicators; network information; and aggregated Website-performance information.
The Company does not intend to place full enquiry descriptions, account passwords or full payment-card credentials in analytics or advertising cookies.
Information submitted directly through a form, email, telephone call, WhatsApp conversation or other communication may be handled separately in accordance with the Company's Privacy Policy.
8. Purposes for Which Cookie Information May Be Used
The Company may use cookie-derived information to operate, maintain and deliver the Website; provide features expressly requested by a visitor; process enquiries and maintain lead references; remember selections and preferences; identify the source of enquiries and measure campaign performance; understand how visitors navigate and interact with the Website; diagnose errors, downtime and technical problems; improve page speed, functionality, design, content and user experience; perform testing, research, quality assurance and service development; conduct conversion analysis and business-performance measurement; prevent spam, fraud, misuse, unauthorised access and cyberattacks; protect the Company, its systems, clients, personnel and other visitors; maintain audit, consent and security records; enforce the Company's Terms, policies and contractual rights; comply with applicable laws, court orders and regulatory requirements; support advertising, remarketing or audience measurement where lawfully enabled; combine Website interaction information with enquiry or customer records where permitted by law; create aggregated statistics, trends and commercial insights; evaluate demand for existing or future services; support corporate transactions, restructuring, financing or business transfers; and perform any other compatible and lawful purpose disclosed at the time of collection.
9. Lawful Processing
Where cookie information constitutes personal data, the Company may process it on one or more grounds recognised under applicable law, including the visitor's consent; provision of a Website feature or service requested by the visitor; performance of a contract or steps requested before entering a contract; compliance with law; prevention of fraud, misuse or security incidents; protection of the Company's legal rights; legitimate uses recognised under Indian law; legitimate interests where recognised by applicable foreign law; or another lawful basis permitted by the applicable jurisdiction.
The Company will not rely upon a legal basis that is prohibited in the jurisdiction governing the relevant processing.
10. Cookie Consent Records
The Company may maintain records concerning cookie choices, including the consent or preference identifier; the Policy or banner version; the date and time of the choice; the selected cookie categories; the relevant domain; approximate jurisdiction; browser or device information; and changes or withdrawals made later.
Such records may be used to apply the visitor's preferences; avoid repeatedly requesting the same choice; demonstrate regulatory compliance; investigate complaints; resolve disputes; enforce the Company's rights; and protect against false or fraudulent claims.
11. Withdrawal and Changing Preferences
Where optional cookies are based on consent, a visitor may withdraw or change that consent through the Website's Cookie Settings facility.
Withdrawal will operate prospectively and will not invalidate processing lawfully undertaken before withdrawal; automatically delete information that the Company is required or permitted to retain; affect aggregated or lawfully de-identified information; reverse disclosures already made lawfully; remove cookies placed independently by third parties outside the Company's control; or prevent processing that may lawfully continue without consent.
The visitor is responsible for consequences directly resulting from withdrawal or blocking, including loss of preferences, reduced functionality, repeated notices, inability to use forms, failed sessions or unavailable features, except to the extent applicable law requires otherwise.
12. Browser and Device Controls
Most browsers and devices permit users to view, block or delete cookies.
A visitor who blocks or deletes cookies may experience repeated cookie notices; loss of saved preferences; incomplete forms; unavailable chat or payment functions; failed authentication; reduced security; inaccurate page display; or other Website limitations.
Cookie settings are ordinarily browser-, device- and domain-specific. A choice made on one browser or device may not automatically apply to another browser or device unless the visitor is logged into an account; the Company supports account-level preference synchronisation; or applicable law requires broader application.
The Company has no responsibility for the effectiveness, security or accuracy of browser controls, privacy extensions, antivirus products, VPNs, device settings or third-party consent tools.
13. Global Privacy Control and Do-Not-Track Signals
Some browsers or extensions transmit "Global Privacy Control", "Do Not Track" or similar signals.
The Company will recognise such signals where, and only to the extent, applicable law requires the Company to do so.
Where no binding legal requirement applies, the Company may determine whether and how to respond to such signals because uniform technical and legal standards may not exist.
Recognition of a signal for one browser, device, domain or session does not necessarily apply to another unless legally required or technically supported by the Company.
14. First-Party and Third-Party Cookies
First-party cookies are set by or on behalf of the Company.
Third-party cookies may be set by external service providers whose technology appears on or supports the Website.
Such providers may include providers of cloud hosting; content-delivery networks; cybersecurity; spam prevention; analytics; customer-relationship management; chatbot or support services; payment processing; scheduling; forms; email delivery; maps; videos; fonts; social-media integrations; advertising; conversion measurement; testing; and Website monitoring.
A third party may process information as a service provider or processor acting for the Company; an independent controller or data fiduciary; or a person acting in multiple capacities depending on the service.
Third parties may have their own terms, cookie policies and privacy practices. To the fullest extent permitted by law, the Company is not responsible for processing independently determined or performed by a third party.
15. External Links, WhatsApp and Embedded Services
The Website may contain links or integrations enabling a visitor to access messaging applications, social-media platforms, payment providers, map providers, video platforms, scheduling services or other third-party services.
Once a visitor opens, activates or interacts with an external service, that service may process information under its own policies.
The Company does not control cookies or similar technologies placed exclusively by an external service after the visitor leaves the Website or activates an independently controlled feature.
The Company's inclusion of a link, widget or integration does not constitute a warranty, endorsement or assumption of responsibility for the third party's privacy, security, availability or legal compliance.
16. Current Cookie Register
The Company may maintain a live cookie register through its Cookie Settings or consent-management facility.
The live register may identify the cookie or technology name; the provider; the category; the purpose; whether it is first-party or third-party; and its stated duration.
The live register is incorporated into this Cookie Policy by reference.
Because providers may rename, replace or update their technologies, the current live register will prevail over older static examples concerning the specific name or duration of a cookie.
The Company may add, remove or replace a provider without individual notice where the relevant purpose and cookie category remain materially consistent; the change does not require fresh consent; and the live register is updated within a reasonable period.
Fresh consent will be requested where applicable law requires it.
17. Retention
Cookies may be session cookies, which ordinarily expire when a browser session ends, or persistent cookies, which remain until their expiry, replacement or deletion.
Cookie durations depend on their function, configuration, provider and applicable law.
A cookie may be renewed when a visitor returns to the Website or reuses a feature.
Deleting a cookie from a device does not necessarily delete server-side logs; consent records; security records; enquiry records; transaction records; fraud-prevention information; aggregated information; or legally retained backups.
The Company may retain cookie-derived information for as long as reasonably necessary to fulfil the disclosed purpose; maintain Website and information security; prevent fraud; maintain audit records; comply with law; establish, exercise or defend legal claims; resolve disputes; enforce contracts; and complete ordinary backup-retention cycles.
Where information has been aggregated or de-identified so that it no longer constitutes personal data under applicable law, the Company may retain and use it for lawful business, research, analytics, benchmarking, security and service-development purposes without the retention limits applicable to identifiable personal data.
18. Disclosure of Cookie Information
The Company may disclose cookie-derived information to hosting and infrastructure providers; cybersecurity and fraud-prevention providers; analytics providers; marketing and advertising providers; payment and transaction providers; CRM and communication providers; professional advisers; auditors; insurers; lenders or investors; Company affiliates; authorised contractors; law-enforcement bodies; courts; regulators; government authorities; prospective purchasers, successors or investors; and other persons where disclosure is lawful and reasonably necessary.
The Company may also disclose information where reasonably necessary to comply with legal process; respond to a lawful government request; investigate a suspected violation; protect the Company's rights or property; prevent harm; enforce agreements; respond to claims; detect fraud; or support a merger, acquisition, restructuring, financing, insolvency, sale or transfer of all or part of the Company's business or assets.
19. Advertising, Sale and Sharing Terminology
Where advertising or marketing technologies are lawfully enabled, third parties may receive identifiers or interaction information for measurement, attribution, audience selection or targeted advertising.
Certain jurisdictions may characterise some advertising disclosures as a "sale", "sharing", "targeted advertising" or similar regulated activity even where no direct monetary payment is received for the data.
Where such a law legally applies to the Company and the relevant visitor, the Company will provide only those notices, consent mechanisms or opt-out rights that the law requires.
The use of regulatory terminology in this Cookie Policy does not constitute an admission that the relevant law applies to every visitor; the Company sells personal data; every advertising disclosure is a sale or sharing; or a person outside the relevant jurisdiction is entitled to that jurisdiction's rights.
20. International Processing
The Company and its service providers may process or store cookie-derived information in India or in other countries where they operate.
Those countries may have laws different from the visitor's home jurisdiction.
Where required, the Company may use contractual, organisational or technical safeguards for international processing or transfers.
The Company may change hosting regions, infrastructure providers or service providers as reasonably necessary for security, performance, availability, cost, expansion or business continuity, subject to applicable law.
21. Security
The Company may use reasonable technical and organisational measures appropriate to the nature of the information and the relevant risks.
Such measures may include, where appropriate, secure transmission; encryption; access controls; authentication; monitoring; security logging; rate limiting; backups; vulnerability management; vendor controls; and incident-response procedures.
No internet transmission, browser, cookie, device, script, storage system or third-party service is completely secure.
The Company does not warrant that cookies or cookie-derived information will always be immune from loss, misuse, unauthorised access, interception, alteration, device compromise or third-party attack.
Visitors are responsible for maintaining the security of their devices, browsers, accounts, passwords, extensions and networks.
22. Children
The Website and the Company's commercial services are intended principally for adults, businesses, professionals and persons capable of entering binding arrangements.
A person below 18 years of age should not submit personal information or activate optional personalised or advertising features without the involvement of a parent or lawful guardian.
Where the Company becomes aware that legally required parental or guardian consent has not been obtained, it may restrict access; disable optional technologies; request age or authority verification; delete relevant information; or take any other action reasonably necessary for compliance.
The Company does not knowingly use advertising cookies for the behavioural profiling of children in violation of applicable law.
23. Client Websites and OCTALQ Deliverables
Where OCTALQ develops, hosts, maintains or integrates cookies or third-party tools for a client, the client is ordinarily responsible for determining the purposes and lawful basis for its website's data processing; the client must provide accurate instructions concerning analytics, pixels, advertising, forms and consent; the client is responsible for its own privacy and cookie disclosures unless a signed agreement expressly assigns that work to OCTALQ; the client must obtain any legally required visitor consent; OCTALQ may rely upon the client's instructions and representations unless they are clearly unlawful; OCTALQ's provision of technical implementation does not automatically make OCTALQ the owner or primary controller of the client's visitor data; and the parties' actual legal roles will be determined by applicable law, the relevant processing and the signed agreement.
Visitors should not submit genuine confidential or personal information through a demonstration website unless the demonstration expressly invites such submission.
24. Company's Reserved Rights
To the fullest extent permitted by law, the Company may introduce new cookies or similar technologies; discontinue existing technologies; replace providers; alter cookie durations; reclassify technologies reasonably and in good faith; change analytics or advertising configurations; conduct tests or experiments; restrict features based on preferences; suspend integrations; limit Website availability in certain regions; refuse insecure or unsupported browser configurations; and modify the Website's cookie-management system.
Where a change materially expands optional processing, the Company will request fresh consent if applicable law requires it.
The Company is not required to provide individual notice of routine vendor, technical or configuration changes that remain within an already disclosed purpose and lawful preference.
25. Limitation of Liability
To the fullest extent permitted by applicable law, the Company will not be liable for loss, damage, delay, interruption, failed enquiry, failed transaction, loss of preferences, reduced functionality, inaccurate analytics or other consequences arising from cookies blocked or deleted by a visitor; browser or device settings; privacy extensions; antivirus or firewall settings; VPNs or proxy services; unsupported browsers; disabled scripts; third-party cookies; third-party service failures; device compromise; network interruption; or actions outside the Company's reasonable control.
The Company does not guarantee that every cookie, script or third-party service will be uninterrupted, error-free, compatible with every device or available in every country.
Any liability relating to this Cookie Policy is subject to the exclusions and limitations contained in the Company's Terms and Conditions.
Nothing in this Cookie Policy excludes liability that cannot lawfully be excluded.
26. Geographic Limitation of Rights
Privacy, consent and cookie requirements may differ between jurisdictions.
A right available under the law of one country, state or territory applies only where that law legally governs the Company and the relevant processing.
The mere worldwide accessibility of the Website does not mean that the Company targets every jurisdiction; accepts the application of every foreign law; establishes a place of business in every jurisdiction; or voluntarily extends foreign statutory rights to persons outside that law's scope.
The Company may restrict Website access, advertising technologies, service availability or data processing in a jurisdiction where it considers such restriction appropriate for legal, regulatory, security or commercial reasons.
Any rights or remedies described in this Cookie Policy are limited to those required under applicable law and do not create additional independent contractual rights.
27. Request Verification
The Company may require reasonable information to verify the requester's identity; the relevant browser or device; the applicable cookie identifier; the relevant Website domain; the requester's jurisdiction; and the requester's authority to act for another person.
The Company may decline, limit or request clarification of a request that is unverifiable; fraudulent; technically impossible; manifestly unfounded; excessive; repetitive; abusive; unrelated to the Company; inconsistent with another person's rights; or outside the scope of applicable law.
28. Policy Changes
The Company may amend this Cookie Policy at any time to reflect changes in law; regulatory guidance; Website functionality; security requirements; business operations; service providers; cookies; analytics; advertising technologies; or Company policies.
The revised version will become effective when posted on the Website unless a later date is stated.
Continued use after an update constitutes acknowledgement of the revised Cookie Policy. It will not be treated as consent to materially different optional processing where fresh affirmative consent is legally required.
Visitors are responsible for reviewing the effective date and current version periodically.
29. Relationship With Other Policies
This Cookie Policy must be read with the Company's Privacy Policy and Terms and Conditions.
In the event of inconsistency, this Cookie Policy will govern matters specifically concerning cookies and similar technologies; the Privacy Policy will govern broader personal-data processing; and the Terms and Conditions will govern Website access, contractual matters and limitations of liability.
Nothing in this Cookie Policy creates third-party-beneficiary rights; forms a warranty regarding third-party services; waives the Company's legal rights; or grants a visitor rights beyond those expressly provided by applicable law.
30. Governing Law and Jurisdiction
This Cookie Policy will be governed by the laws of India.
Subject to non-waivable rights and the jurisdiction of any legally competent statutory authority, the courts having jurisdiction at Visakhapatnam, Andhra Pradesh, India will have exclusive jurisdiction over disputes arising from or relating to this Cookie Policy.
31. Severability and No Waiver
If any provision of this Cookie Policy is determined to be unlawful, invalid or unenforceable, that provision will be limited or severed only to the minimum extent necessary.
The remaining provisions will continue in full force.
A failure or delay by the Company in exercising any right does not operate as a waiver of that right.
32. Contact Information
Questions concerning cookies, consent preferences or this Cookie Policy may be sent to:
OCTALQ Private Limited
Operating Brand: OCTALQ Technologies
Location: Navi Mumbai, Maharashtra, India
Email: support@octalqtechnologies.in
Telephone: +91 99885 52147
Requests should include sufficient information to identify the relevant domain, browser, device, interaction and nature of the request.
The contact details above match those currently published on your Website.